📦 30-Day Return Policy
You may request a return within 30 days of delivery if you're unsatisfied. To qualify, items must be:
Unused, unassembled, in original condition & packaging
Return shipping is paid by the customer unless item is faulty
Non-returnable items: clearance, custom-made, used, or assembled products
🛠 Damaged or Faulty Items
Report issues within 48 hours with photos/videos of the product and packaging.
We’ll assist with replacements or refunds based on your case.
📦 How to Return
Log in → My Orders → Click Return
Submit request & wait for authorization
Ship back with tracking
Refund issued within 3–5 days after inspection
More about our after-sales policy:https://www.vastatio.com/pages/after-sales