We are dedicated to providing you with a seamless shopping experience. Below, you will find detailed information about our shipping policies.

In stock in the USA

Items ordered on our website will be shipped quickly through local carriers such as UPS for fast home delivery.

Handling Time

Order cut off time: 04:00 pm (EST)

Generally, our order processing time ranges from 1 - 2 business days. This period is ensuring your items are meticulously prepared and packed for delivery in pristine condition. 

Total Delivery Time

Encompassing order handling and final delivery to your specified address, If the description states “In Stock in the USA – Fast Delivery!”

our order will be delivered within 3 to 5 business days. 

Estimated Shipping time: 4-7 business days (Processing and delivery time)

Shipping Charges

For all the countries where we operate, we offer free shipping. And TAX calculate on Checkout Page.

Additional Charges

The following may incur additional shipping charges:

• For delivery to remote destinations
• Delivery requiring stair access
• Delivery with special requirements

Customs and Taxes

Our prices include all customs duties and taxes. As a customer, you will not be required to pay any additional taxes on your purchase.

Order Tracking

To track your order, you can use the order number in our website's online customer service system or visit our Track Order page. This will provide you with the latest information on your shipment status.(Some carriers do not support online tracking. Please contact us, and we will provide you with shipping status updates.)

Logistics Update Delay Notice

Please be aware that there may be a slight delay in tracking updates. Tracking information may not appear until the carrier picks up the shipment and it reaches the warehouse. If you don’t see updates when checking your tracking, please don’t worry. Feel free to reach out to our customer service team, and we’ll be happy to provide you with the latest tracking details.

Contact Us

Thank you for choosing us for your furniture needs! If you have any questions or need further assistance, please don't hesitate to contact us.

Business Information

Website name: Vastatio
Company name: AETHERIS GROUP LTD
Company number: 16437198
Address: 22 Olympic Crescent, Brooklands, Milton Keynes, MK10 7LE, United Kingdom

Support

UK - Phone: +44 7985981489
USA - Phone: +13590639629
Email: support@vastatio.com
Working hours: Mon-Sat: 09:00 AM to 06:00 PM (EST)