We are dedicated to providing you with a seamless shopping experience. Below, you will find detailed information about our shipping policies.

In stock in the USA

Items ordered on our website will be shipped quickly through local carriers such as USP for fast home delivery.

Handling Time

Order cut off time: 04:00 pm (GMT+00:00) Greenwich Mean Time (London)

Generally, our order processing time ranges from 1 to 2 business days. This period is ensuring your items are meticulously prepared and packed for delivery in pristine condition. 

Total Delivery Time

Encompassing order handling and final delivery to your specified address, If the description states “In Stock in the USA – Fast Delivery!”, our order will be delivered within 3 to 5 business days. For orders from other countries, custom-made furniture and non-stock furniture, you'll need to wait for ocean shipping, which take 14 to 75 business days. Due to the nature of large custom furniture, the production and shipping cycle is lengthy. After you place an order, we will also send the delivery schedule and important notices to your email. Please check your inbox. Thank you for your patience and understanding.

Shipping Charges

For all the countries where we operate, we offer free shipping.

Additional Charges

The following may incur additional shipping charges:

• For delivery to remote destinations
• Delivery requiring stair access
• Delivery with special requirements

Customs and Taxes

Our prices include all customs duties and taxes. As a customer, you will not be required to pay any additional taxes on your purchase.

Order Tracking

To track your order, you can use the order number in our website's online customer service system or visit our Track Order page. This will provide you with the latest information on your shipment status.(Some carriers do not support online tracking. Please contact us, and we will provide you with shipping status updates.)

Logistics Update Delay Notice

Please be aware that there may be a slight delay in tracking updates. Tracking information may not appear until the carrier picks up the shipment and it reaches the warehouse. If you don’t see updates when checking your tracking, please don’t worry. Feel free to reach out to our customer service team, and we’ll be happy to provide you with the latest tracking details.

Contact Us

Thank you for choosing us for your furniture needs! If you have any questions or need further assistance, please don't hesitate to contact us.

Phone: +13590639629
Email: support@vastatio.com
Address: 61 Bridge Street SUITE 11895, Kington, Wales HR5 3DJ, United Kingdom
Working hours: Mon-Sat: 09:00 AM to 06:00 PM